Client Privacy and Confidentiality Policy
At With Coach S, the privacy and confidentiality of clients are highly valued and respected. This policy outlines Coach S's commitment to safeguarding personal information, explaining how it is collected, used, and protected. By utilizing Coach S's services, clients consent to the practices described in this policy.
- Collection and Use of Personal Information
Coach S may collect various types of personal information from clients, including contact details (such as name, address, email address, and phone number), date of birth and gender, health and fitness-related information, payment details, and any other information necessary for providing personalized training services. This information is collected to ensure the effective delivery of tailored training programs, monitor progress, facilitate communication, process payments, and provide the best possible service. It may also be used for administrative purposes and to comply with legal obligations.
- Protection of Personal Information
Coach S implements appropriate security measures to protect client personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure storage of physical and electronic data, restricted access to personal information, regular system updates and maintenance, confidentiality agreements with staff and contractors, and secure transmission of data over the internet. While reasonable steps are taken to protect personal information, it is important to note that no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.
- Sharing of Personal Information
Coach S does not sell, trade, or rent client personal information to third parties without explicit consent. However, there may be instances where it becomes necessary to share information with trusted third parties to provide the services. These parties may include fitness assessment specialists, payment processors, professional advisors (such as legal or accounting professionals), or regulatory or law enforcement authorities when required by law. Coach S ensures that any third parties with whom information is shared have appropriate data protection measures in place.
- Retention of Personal Information
Client personal information is retained for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, Coach S securely disposes of it.
- GDPR Compliance
Coach S is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The GDPR policy provides detailed information on how personal data is collected, used, disclosed, and protected, as well as the rights and choices available to individuals regarding their personal information. Clients can access the GDPR policy by clicking the link at the footer of the page.
- Client Rights
As a client, you have certain rights concerning your personal information. These rights may include the right to access and obtain a copy of your personal information, the right to rectify any inaccurate or incomplete personal information, the right to withdraw consent for the processing of your personal information, the right to request the erasure of your personal information under certain circumstances, the right to restrict or object to the processing of your personal information, and the right to lodge a complaint with a supervisory authority if you believe your rights have been violated. To exercise any of these rights, please contact Coach S using the information provided in the "Contact Us" section below.
- Changes to this Policy
Coach S may update this privacy and confidentiality policy periodically. Any changes will be posted on the website, and the revised policy will become effective upon posting. Clients are encouraged to review this policy periodically for updates.
- Contact Coach S
If you have any questions, concerns, or requests regarding this privacy and confidentiality policy or the handling of your personal information, please contact Coach S using the following information:
- Email: [[email protected]]
Thank you for entrusting Coach S with your personal information. Rest assured that the utmost care will be taken to protect your privacy and confidentiality throughout our professional relationship.